Privacy Policy

Your privacy and data protection are important to us

Last Updated: November 2025

Auroch Digital

Praça do Comércio 4, 1100-148 Lisboa, Portugal

info@auroch-digital.com | +351910307575

At Auroch Digital, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Personal Data You Provide

We collect personal information that you voluntarily provide to us when you:

  • Fill out contact forms on our website
  • Request information about our services
  • Communicate with us via email or phone
  • Subscribe to our newsletter or updates

This may include your name, email address, phone number, company name, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns, including:

  • IP address and browser type
  • Operating system and device information
  • Pages visited and time spent on our site
  • Referring website addresses
  • Click patterns and navigation paths

This information is collected through cookies and similar tracking technologies. See our Cookie Policy for more details.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

  • Consent: You have given clear consent for us to process your personal data
  • Legitimate Interest: Processing is necessary for our legitimate business interests
  • Contract: Processing is necessary to fulfill a contract with you
  • Legal Obligation: Processing is necessary to comply with legal requirements

How We Use Your Information

To Provide and Improve Our Services

We use your information to respond to inquiries, provide requested services, improve our website functionality, and enhance user experience.

For Communications

We may use your contact information to send you project updates, service information, and respond to your questions. We will only send marketing communications with your explicit consent.

For Analytics and Website Improvement

We analyze usage patterns to understand how visitors interact with our site, identify areas for improvement, and optimize our content and services.

For Legal Compliance and Protection

We may use your information to comply with legal obligations, enforce our terms and conditions, protect our rights and property, and prevent fraud or abuse.

Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you. These parties are contractually obligated to keep your information confidential and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court order or government inquiry.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

With Your Consent

We may share your information for any other purpose disclosed to you at the time we collect the information or pursuant to your consent.

How We Protect Your Information

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Technical Measures

  • Encryption of data in transit and at rest
  • Secure server infrastructure
  • Regular security assessments
  • Firewall protection and intrusion detection

Organizational Measures

  • Limited access to personal data
  • Employee training on data protection
  • Confidentiality agreements with staff
  • Regular monitoring and auditing

Data Breach Notification: In the event of a data breach that may adversely affect your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach, in accordance with applicable data protection laws.

Your Privacy Rights

Right to Access

You have the right to request copies of your personal data. We may charge a small fee for this service.

Right to Rectification

You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

Right to Erasure

You have the right to request that we erase your personal data, under certain conditions.

Right to Restrict Processing

You have the right to request that we restrict the processing of your personal data, under certain conditions.

Right to Object to Processing

You have the right to object to our processing of your personal data, under certain conditions.

Right to Data Portability

You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

How to Exercise Your Rights

To exercise any of these rights, please contact us at info@auroch-digital.com or use our contact form. We will respond to your request within one month of receiving it.

Your Rights and Opt-Out Instructions

You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:

  • Avoid filling out contact forms, account registrations, or any data-submitting features
  • Disable cookies through your browser settings (see our Cookie Policy for more details)
  • Contact us directly to request the deletion of any previously shared personal data

We respect your privacy choices. If you would like us to delete your data, please reach out to us at the contact details provided on our Contact page. We will process your request promptly.

Children's Privacy

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.

If we become aware that we have collected personal information from children without verification of parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us.

Contact Us or email info@auroch-digital.com